We are aware that sometimes there are questions related to our client agreement. This article outlines the various sections and provides more details related to the most common questions.

Sections Overview

1. Introduction
   • Establishes the agreement between Sound Bookkeepers and the client.
   • Confirms the mutual understanding of services, terms, and expectations.
2. Engagement Objective and Scope
   • Clarifies the services provided by the firm, relying on the accuracy and completeness of the client’s data.
   • Highlights that the engagement is not designed to detect fraud or errors but ensures accurate record-keeping.
3. Services
   • Lists tasks categorized as Client Tasks and SB Tasks (Sound Bookkeepers).
   • Divides responsibilities into Setup, Cleanup, and Recurring tasks.
4. Meetings
   • Explains consultation terms, including complimentary 15-minute monthly consultations after setup.
5. Tax Filing Policy
   • Details requirements and deadlines for accurate tax filings.
   • Addresses deferred revenue and the handling of uncategorized deposits.
6. Fees
   • Includes a breakdown of setup fees, recurring monthly fees, and annual year-end fees.
   • Notes additional costs for late payments, missed appointments, or specific services like 1099 preparation.
7. Responsibilities and Procedures
   • Defines client and bookkeeping firm obligations for maintaining accurate records.
   • Describes consequences for non-response or delays.
8. Confidentiality
   • Outlines measures to secure client information and limits liability for unintended disclosures.
9. Cancellation and Termination
   • Explains terms for ending the agreement, including associated fees for early termination or ongoing obligations.
10. Dispute Resolution
    • Specifies arbitration as the method for resolving conflicts.
11. Additional Services and Limitations
    • Lists services explicitly excluded, such as legal advice, QuickBooks training, and employee interaction.
12. Mutual Non-Disclosure and Limitation of Liability
    • Establishes expectations for handling proprietary information and limits liability for both parties.
13. Exhibit C
    • Details specific tasks and fees tailored to the client’s situation, such as setup, recurring services, and exclusions.

For a glossary of terms used in our client agreement, please view this article https://sbk2.co/kb/contract-glossary/